Moving-In Checklist
Everything to complete, gather, and bring before the first night — paperwork, health information, contacts, and belongings.
AE-101 · PDF · 3 pages
Resources
Guides to help you prepare with confidence
Twenty-one branded documents for residents, families, and referring partners — written in plain language and consistent with Oregon requirements.
For residents & families
Everything families ask for, in one place
Printable guides written in plain language and aligned with Oregon Health Authority expectations, HIPAA, and trauma-informed practice.
Resident Rights & Responsibilities
The rights every adult keeps while living here, written in plain language, plus the shared agreements that make a household work.
AE-102 · PDF · 3 pages
Family Guide
Visiting, care conferences, staying in touch, privacy law, and the ways families genuinely support recovery.
AE-103 · PDF · 3 pages
What to Pack
A practical packing list for move-in day, including the items that need to stay at home and why.
AE-104 · PDF · 3 pages
Frequently Asked Questions
Straight answers to the eighteen questions residents, families, and partners ask us most often.
AE-105 · PDF · 3 pages
Admissions Guide
Who can refer, what we ask for, how the assessment works, what we consider, and how quickly things move.
AE-106 · PDF · 4 pages
Resident Handbook
House agreements, a typical day, meals, community access, and what happens when things go wrong.
AE-107 · PDF · 4 pages
Crisis & Safety Information
Emergency numbers, our trauma-informed crisis response, fire and weather procedures, and infection prevention.
AE-108 · PDF · 4 pages
Medication Management Guide
How medications are stored, administered, documented, reviewed, and moved toward self-management.
AE-109 · PDF · 4 pages
Notice of Privacy Practices
How health information is used and protected under HIPAA and Oregon law, and the privacy rights you hold.
AE-110 · PDF · 4 pages
Grievance & Complaint Process
How to raise a concern, what happens next, and the independent Oregon agencies you can contact at any time.
AE-111 · PDF · 3 pages
Advance Directives Information
Oregon health care directives and declarations for mental health treatment, and help putting yours in place.
AE-112 · PDF · 4 pages
Professional resources
For discharge planners, case managers & CCOs
Referral materials, admission criteria, and service documentation for partners across Oregon's behavioral health system.
Referral Form
A complete referral form for discharge planners, case managers, CCOs, and community partners.
AE-201 · PDF · 4 pages
Provider Referral Packet
Everything a referring partner needs: model, services, process, funding, quality, and compliance.
AE-202 · PDF · 4 pages
Admission Criteria
Inclusion and exclusion criteria, what we weigh case by case, and how determinations are made.
AE-203 · PDF · 2 pages
Levels of Care
Where Aeternum sits in Oregon's continuum and how support intensity flexes within the home.
AE-204 · PDF · 2 pages
Bed Availability Request
Request current openings or join the notification list for the next available room.
AE-205 · PDF · 3 pages
Home Overview
A one-look summary of the setting, neighborhood, staffing, and services at Aeternum.
AE-206 · PDF · 2 pages
Clinical Services Summary
Model of care, what we provide directly, what we coordinate, documentation, and quality assurance.
AE-207 · PDF · 3 pages
Contact Directory
Who to call at the home, plus Oregon oversight, crisis, and Washington County resources.
AE-208 · PDF · 3 pages
Referral Checklist
A working checklist covering everything from first call through the week after move-in.
AE-209 · PDF · 3 pages
Questions
Frequently asked
If you don't see your question here, give us a call and we'll answer it.
Ready to talk it through?
No pressure, no obligation. Call (971) 317-2199 or come by and walk through the house with us.